Direct Connect Connections

Installation, field service, and support.

Delivery and installation

White glove fulfillment

Delivery, installation, haul-away, and the licensed electrical, plumbing, water treatment, and telecom work that complex programs require.

White Glove Solutions

Appliance Installation

Licensed technicians handle delivery, installation, and haul-away for major appliances, from a single dishwasher to a full kitchen build-out. For retail partners we work under your brand, and your customer never needs to know our name.

Talk to us today about appliance installation
Panel-ready refrigerator sliding into a custom cabinet opening, two technicians guiding it
  • Oven & range installation with gas and electrical hookup
  • Dishwasher installation with leak-tested connections
  • Refrigerator installation including waterline hookup
  • Washer & dryer installation, leveling, and venting
Licensed in Multiple States

Electrical Services

Our electricians hold active state licenses for work that goes beyond appliance hookups, from outlet installs to panel-adjacent work tied to a larger project.

Talk to us today about electrical services
Electrician testing an open residential panel, safety glasses, voltage tester in hand
  • Outlet and circuit installation for new appliances
  • 240V line installation for ranges, dryers, and EV-ready circuits
  • Panel and load evaluation for major installs
  • Code-compliant work backed by active state licensing
Filtration & Softening

Whole Home Water Filtration

We install and service whole-home water filtration and softening systems, matching the right system to your home's water conditions.

Talk to us today about whole home water filtration
Finished whole-home softener install, clean pipe runs, technician making a final adjustment
  • Whole-home filtration system installation
  • Ion exchange and salt-free softening systems
  • Reverse osmosis drinking water systems
  • Water quality assessment before install
  • System maintenance and filter service plans
Licensed Plumbers

Plumbing Services

Licensed plumbers for repairs, fixture installs, and the plumbing work that often comes bundled with an appliance or water system job.

Talk to us today about plumbing services
Under-sink shutoff valve work by headlamp, tools laid out on a drop cloth
  • Fixture installation: faucets, sinks, garbage disposals
  • Water line and shutoff valve installation
  • Leak repair and pipe replacement
  • Plumbing work paired with appliance or filtration installs
Full-Service AV Setup

TV Mounting & AV

Wall-mounted TV installation with cable concealment, sound bar setup, and device pairing, done cleanly and safely on any wall type.

Talk to us today about tv mounting & av
The reveal: mounted TV over a fireplace, zero visible cables, technician checking level
  • TV wall mounting on drywall, brick, or masonry
  • Custom mounts and in-wall cable concealment
  • Video walls and commercial display installations
  • Sound bar and streaming device setup
Commercial & MDU

Telecom & Low Voltage

Before appliances, we installed satellite television and high-speed internet nationally. That telecom discipline now serves MDU and commercial properties: structured cabling, low voltage work, and connectivity installations at building scale.

Talk to us today about telecom & low voltage
Technician terminating structured cabling in an MDU telecom closet
  • MDU internet and video installations
  • Structured cabling and low voltage work
  • Satellite and antenna systems
  • Commercial connectivity buildouts

Program operations

Project management

End-to-end management of installation programs for retailers and manufacturers.

Logistics & Installation Management

Project Management

For retail and manufacturer programs, we manage the whole installation operation: scheduling, routing, field coordination, and reporting, run from our Anaheim office by the team that dispatches our own technicians every day.

Talk to us today about project management
Dispatcher coordinating field routes on dual monitors in the Anaheim office
  • Nationwide technician network coordination
  • Scheduling, routing, and dispatch
  • Work order management from intake to completion
  • On-site quality standards and verification
  • Program reporting back to your team

Customer operations

Call center services

Call center operations run from our Anaheim home office, with HIPAA-compliant handling for healthcare programs.

Logistics & Installation Management

Call Center & Business Services

U.S.-based call center operations for inbound dispatching, scheduling, and customer service, run by the same team that manages our own field network every day. HIPAA-compliant handling available for healthcare programs.

Talk to us today about call center & business services
Anaheim call center floor, agents on live calls, natural daylight
  • Inbound & outbound scheduling and dispatch support
  • HIPAA-compliant intake and scheduling for healthcare partners
  • Real-time reporting and SLA-driven operations
  • Dedicated agent teams and flexible staffing models